We asked our staff, patients and public to agree our values, based on the sort of organisation they want University Hospitals Sussex to be. These are:
Communication and compassion
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs.
We do what we do because we care about everyone’s wellbeing. And we make sure everyone feels informed and included. We always find the time to communicate with staff and patients – however busy we may be – because people’s lives depend on it.
Inclusion and respect
We welcome everyone and treat people as individuals – celebrating difference and always taking the time to listen. We respect people’s choices and always do our best to anticipate
their needs. We treat everyone fairly and make sure people are free to be themselves.
We make sure our Trust provides equal access for everyone and we put in place the processes, support and advocacy needed to meet people’s individual requirements.
Teamwork and professionalism
We work together to provide exceptional care and uphold the highest standards. We value learning, teaching and training so that we can be the best that we can be. We collaborate, we forge partnerships and we celebrate each other’s success. We make sure all our voices are heard and we speak out when things aren’t right. Our colleagues are our extended family – we stand
shoulder to shoulder through good times and bad. Driven by our desire to put our Patient First.