The following resources are to support library staff to use KnowledgeShare in their service.
Handbooks
The five handbooks provide guidance and instructions on the different functionalities of KnowledgeShare.
1. Members
KS Web Handbook – Members (5MB pdf)
- 2.0 Staff Adding A New Member
- 2.1 Editing A Member Profile
- 2.2 Assign A Member to A Library and Knowledge Service
- 2.3 Unassign A Member When They Leave Your Service
- 2.4 Transferring A Member to Another Library and Knowledge Service
- 2.5 Merging Two Member Records
- 2.6 Member Self-Registration
- 2.7 Member Administration
- 2.8 Named Lks Admin Member Administration
- 2.9 Information Governance and Privacy Policy
- See also Appendix 3: Job Group and Job Role and KnowledgeShare Privacy Policy
2. Updates
KS Web Handbook – Updates (8MB pdf)
- 3.0 Members Adding Their Own Professional Interests
- 3.1 Adding Categories for a Member
- 3.2 Member Update Administration
- 3.3 Adding a Resource
- 3.4 Adding Categories for a Resource
- 3.5 Newsletters
- 3.6 Journal Table of Content (TOC) Alerts
- See also Appendix 1: Categories and Appendix 5: Journal Table of Contents (TOCs)
3. Evidence
KS Web Handbook – Evidence (11MB pdf)
- 4.0 Adding an Evidence Search Request
- 4.1 Unassigned Evidence Search Requests
- 4.2 Assigning Evidence Searches
- 4.3 Adding Search Results
- 4.4 Splitting an Assigned Search
- 4.5 Completing an Evidence Search Report
- 4.6 Duplicating A Completed Evidence Search
- 4.7 Member Feedback
- 4.8 Create an Update Resource from an Evidence Search
- 4.9 Viewing Evidence Searches
- 4.10 Evidence Search Request List
- 4.11 HDAS Alerts
- 4.12 Sharing Evidence Searches with another library service
- See also Appendix 4: Evidence Search and Skills Session Impact Forms
4. Skills
KS Web Handbook – Skills (4MB pdf)
- 5.0 Booking Members onto A Skills Session
- 5.1 Cancelling Member Booking on A Skills Session
- 5.2 Pre Skills Session Administration
- 5.3 Post Skills Session Administration
- 5.4 Access To Support Materials And Attendance Certificates By Members after a Skills Session
- 5.5 Registering Members’ Feedback for a Skills Session
- 5.6 Add a Skills Session
- 5.7 Add a Skills Session Template
- 5.8 Delete a Skills Session Template
- 5.9 Manage your Skills Session Email Templates
- 5.10 Managing Skills Session in Evidence Updates Emails
- See also Appendix 4: Evidence Search and Skills Session Impact Forms
5. LKS Admin
KS Web Handbook – LKS Admin (3MB pdf)
*For Named LKS Administrators and library staff with additional permissions
Appendices
- Appendix 1: Categories
- Appendix 3 : Job Group and Job Role
- Appendix 4: Evidence Search and Skills Session Impact Forms
- Appendix 5: Journal Table of Contents (TOCs)
- Appendix 6: Permission Groups
- KnowledgeShare Privacy Policy
Newsletters
The monthly KnowledgeShare LKS Newsletter provides tips and news on elements of the system, as well as a list of future training dates.
Training for Library staff
We run regular online demonstrations via MS Teams for LKS staff on KnowledgeShare functionality. Email [email protected] to book a place (library staff only).
Evidence Search
This session will help you manage evidence searching with KnowledgeShare.
- Wednesday 24 January 2024 – 1.00pm – 3.00pm
Skills
This session will help you manage information skills teaching, including either ad hoc teaching or scheduled sessions.
- Tuesday 12 December 2023 – 2.00pm – 3.30pm
Adding Local Resources
This session will help you add local events, guidelines and books to your Members’ updates.
- Wednesday 31 January 2024 – 1.00pm – 2.30pm