Emergency Ambulatory Care provides a same day emergency care service. You’ll be assessed, diagnosed, treated and able to go home the same day.
You can be referred by your GP, by our Emergency Department team, or as part of your discharge plan from a ward in the hospital.
Your referral will be reviewed by our clinical team. They will contact you to confirm the date and time you should attend the unit.
If you get worse before your appointment then please contact your GP or call 111 for advice.
If you attend the Emergency Department please let them know you have an appointment on the Emergency Ambulatory Care unit (EACU).
How we help
We treat many common conditions including:
- deep vein thrombosis (DVT)
We aim to test or give you treatment within the duration of your visit. This enables you to go home the same day and continue your treatment with us without admission to hospital.
Getting ready for your visit
Visitors and relatives
We are a very busy clinical area and so we ask that you come alone, unless you need the support of a relative or carer. In this case you may have one person that waits with you.
If you feel there is a medical reason to have more than one person with you then please discuss this with the staff.
Please note that we don’t allow children onto the unit. If this is a problem, please speak to the nurse in charge.
What happens during your visit
Please report to the Emergency Ambulatory Care unit reception where you will be greeted by a member of staff who will introduce themselves and the unit facilities. They will confirm your details and check you in our system.
You will be assessed by a nurse who will take your blood pressure, pulse and temperature. A doctor will then ask you to explain your symptoms and any background to your illness. Depending on your condition they may also carry out some immediate tests such as blood tests or urine tests.
You may require more specific diagnostic test such as an X-ray, CT scan, MRI Scan or ultrasound.
You’ll need to wait while staff arrange for these investigations.
Treatments or procedures
Once the results from your tests are known the team will create a treatment plan for you, which will usually begin on the unit.
If you need a procedure, this will also be done on the unit in most cases.
If you’ve been given a time slot to attend the unit, please arrive on time.
Please note that patients are not always seen in time order as you may be waiting to see different specialists.
There may be some waiting for parts of your assessment and treatment. Where possible these will be booked to a fixed time to allow you time to get away from the unit and make use of the hospital facilities. We make every effort to to not keep you waiting too long.
The average time spent in the unit is four to six hours, although this may be longer for some procedures or complex tests.
How to refer
Referrals are usually made to us via:
- Urgent care entre
- Emergency department
- Inpatient ward for an earlier supported discharge home as part of your enhanced recovery programme
Your referral will be reviewed by our clinical team. You will then be contacted by a member of our team to confirm the date and time you should attend your appointment.