New Patient Education Knowledge Specialist at St Richards! 

We’re delighted to welcome Richard to his new role. Many of you at St Richard’s Hospital will already know him, but you can learn more about him and his new role below. 

“Hello, I’m Richard the new Patient Education Knowledge Specialist based at St. Richard’s where I’ve been a Clinical Librarian for the last 10 years. I’m really pleased to be joining the Patient Education and Information Team who do a great job in ensuring that patients can access a wide range of information that helps them to understand their conditions and the treatment they receive. This leads to patients who are better able to manage their own conditions and who know when to seek further help which can give them better outcomes. 

Providing good information also means that patients are less anxious at a time when they’re feeling vulnerable and more likely to be satisfied with their care. It can also lead to very practical outcomes such as less readmissions and less unnecessary use of healthcare services, which saves both staff time and money. As you can see it’s important work and it’s great to be involved with it. 

I’m really looking forward to working with the clinical teams that I already know and those that I’ve yet to meet to advise on producing informative and easy to understand information for patients. I’m also keen to talk to staff about how good health information and understanding health literacy issues can make things better for both patients and staff. Please contact me soon! 

When I’m not working, I love cooking, gardening, hill walking, kayaking and playing the drums and other percussion.”