Non-urgent advice: Is it an emergency?
Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk.
NHS 111 can help if you need urgent medical help or you’re not sure what to do. They will ask questions about your symptoms so you get the help you need.
If you need to go to A&E, NHS 111 will book an arrival time.
Contact a clinical service
Change your outpatient appointment
For appointments at our hospitals and clinics in Brighton and Hayward’s Heath
Feedback, complaints and compliments
You are the best judge of how well we are meeting your needs. Please tell us about your hospital experience so we can continue to improve.
When you are discharged from our hospital you may be asked “How likely would you be to recommend our service to your friends and family if they needed similar care or treatment?” You may be asked this by text, automated phone message or card. Your response is free, anonymous and really appreciated. If you don’t wish to take part, simply reply STOP when you receive the message or speak to a staff member.
Compliment our staff
To send compliments to our staff at Brighton and Haywards Heath hospitals email email@example.com or write to Patient Experience, Royal Sussex County Hospital, Eastern Road, Brighton, BN2 5BE.
Advice and support
The Patient Advice and Liaison Service (PALS) provides confidential support, advice and information to patients, relatives and carers about services provided by the NHS.
Please note we are unable to give clinical advice; please contact your GP or NHS 111 if you have a medical problem.
Media enquiries and requests for filming/photography
Contact the Communications team at UHSussex.firstname.lastname@example.org.
Office hours (9.00am-5.00pm, Mon-Fri) – 01903 205111 or 01903 285186
Out of hours: 01903 205111