The following video resources are intended to support LKS Administrators in managing KnowledgeShare for their service. These are designed to complement the handbooks, which you will find on the main page. Some basic experience of KnowledgeShare, and/or initial training in Member Categorisation beforehand is recommended.
The role of the LKS administrator
LKS administrators act as the point of contact for communications from KnowledgeShare, oversee local member and organisation management, and administer customisable aspects of the KnowledgeShare components used by their team.
For this purpose, LKS administrators have additional system permissions that their team do not. Other team members have permissions that align more closely with their job roles (See Appendix 6 for an outline of these).
(Note: “Named Administrator” and “LKS Administrator” have equivalent local permissions and receive the same communications, unless agreed otherwise
Additional permissions enable LKS administrators to:
- Receive email notifications on behalf of their service
- Receive statistics for their service
- Create and edit their LKS profile
- Edit the organisations they serve
- Delete their library members (where appropriate)
- Add and delete LKS staff profiles for their team
- Delete unassigned searches for their team
- Customise local evidence search templates and settings
- Create and edit local skills session templates
- Add, edit and delete email templates for their service
Video guides
- Email notifications and service statistics (6 mins)
- Organisation management (6 mins)
- LKS promotional page (4 mins)
- Member and LKS staff accounts (9 mins)
- Evidence search settings (5 mins)
- Skills session template management (14 mins)
- LKS-level email template management (7 mins)