Change to iris Login – Removal of ‘Request an Account’ Button

The TEL team are pleased to announce a significant change to the iris login screen which will change how accounts are created.

During the COVID-19 pandemic, the team had to implement a ‘Request an Account’ button to support faster creation of accounts in a short period of time. The team carried over using the system long after the pandemic ended.

However, a new approach to account creation needed to be taken as the request system was leading to confusion and a rise in duplications.

Below is an outline of the updated changes and how account creation has changed.

What changes have been made to the iris login page?

In terms of design and layout, the iris login page remains the same with the usual login form and password reset functionality.

What has been removed is the Request an Account button. This has been replaced with a button that reads ‘Need Access? Click here’.

This button leads to a page that has written guidance on how to gain access to the iris system. The guidance is categorised based on the function and relationship learners have with the Trust (ie. staff, students).

How are iris accounts created now?

iris account creation is now performed using manual and bulk upload processes. Designated staff and departments use these processes to ensure learners receive credentials to their email and avoid duplication of accounts.

UHSussex staff have their accounts created by the Induction team, with the exception of Junior Doctors who have their accounts created by Medical Workforce.

External staff, agency staff, locums and other non-permanent staff have different avenues for getting access to iris.

Explore the rest of the guidance:

For any further questions and support for iris, you can reach out to the TEL Team: