Useful information and amenities for tenants – Horton Court, Worthing

If you require a clean set of bed linen please leave the dirty linen in the clear plastic bag provided, outside your bedroom door before 9am on a Tuesday morning only and a fresh set will be placed outside your room for you.

Please note this does not apply to long term tenants who have supplied their own bedding and linen.

A secure bicycle store is provided for use by tenants. Keys are available from the accommodation office for a cash deposit of £10.00, which will be returned to you upon return of the key.

Communal areas

All communal areas are cleaned daily Monday to Friday (except on Bank Holidays). This includes bathrooms, toilets and kitchens. All other cleaning is the responsibility of the tenants, including the cooker, fridge/freezer (both internally and externally). You are responsible for cleaning up after yourself (including washing up). Please remember to leave the cooker and sink as you would wish to find it. All kitchen items should be put away and not left on the kitchen sides. Please keep work surfaces clear so your housekeeper can complete her cleaning tasks.

It is your responsibility to keep your bedroom clean and tidy. A communal hoover is provided for your use. Please return it immediately after use.

Kitchen

Food waste, oil and fat should NOT be put down the drain as this will block the pipes. Please dispose of your food waste in your general waste bin, oil/fat should be placed in a secure container i.e. bottle or jar with lid which is then disposed of in the general waste bin.

Please keep all food either in the fridge/freezer or in your kitchen cupboard, do not leave on the kitchen worktops. Please only use your own allocated kitchen spaces in the fridge, freezer and cupboard. Any food not in the correct allocated space will be disposed of.

Cupboards are clearly marked with the corresponding letter for your room as are the
fridge/freezers.

The Cleaning performance is audited regularly.

On Bank Holidays and weekends, we ask you to please empty your own bins and take out your own recycling due to our cleaners not working on those days. Spare bin bags will be provided.

The accommodation department does not deal with Trust parking. Please contact the Trust Transport Bureau by emailing them directly at [email protected] for any questions relating to parking or parking permits.

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• Horton Court and Park Road accommodation – maps

A laundry room is available on site on the ground floor of Block 7-12, serviced by an independent company.

The machines are fully automatic, and coin operated. £4 for washing machine and £2 for tumble dryer.Please bring your own coins as there is no change facilities on site.

No parties/group gatherings with loud music and alcohol consumption are allowed in the hospital accommodation. Any breach will be reported to the Medical School and disciplinary actions might be taken against individuals.

All personal electrical equipment must be approved with electrical standards and be PAT tested. This can be arranged by calling extension 83999.

Plug socket extension leads are not permitted as they pose a fire risk.

Owners must supply their own plugs. Plugs must not be removed from hospital equipment.

The following items Are NOT permitted in bedrooms: cooking rings, toasters, oil and spirit heaters, candles and incense burners, plug socket extension leads etc. These are considered fire hazards.

Pets are not permitted to reside in any room under any circumstances.

All post will be delivered either by normal services or by the accommodation office to your letter box situated on the ground floor entrance area.

Please ensure that you only use your own address for parcels and not the accommodation office address.

Any post for previous tenants please return to the accommodation office and we will return to sender.

The recycling bins with red lids are for your use and are situated in the bin store at the side of block 13-18. Please only dispose of items permitted for recycling in these bins.

Please do not dispose of plastic bags in the recycling bins. All other general waste must be in a suitable waste bag and secured before placing in the waste bins.

Please visit our waste and recycling page for more information.

Report any issues via the ‘Report a fault‘ form.

For out of hours emergencies the emergency procedures are displayed on notice boards in the communal stairwells and on our ‘emergency out of hours procedure‘ page.

Please be aware that if there is an issue in your room / the property you are staying in that has been reported to the Estates department, we will be unable to provide you with an exact date or time that the Estates team will attend. This is because they only attend when they have the availability and staff levels to do so.

Fire alarm testing takes place every Wednesday. Each floor area is tested every 3 weeks.

All hallways and stairs must be kept clear of obstructions.

Please ensure kitchen doors are shut when cooking.

Contractors will perform safety checks on all fire equipment this is carried out yearly, residents will be notified in advance.

Please do not remove or replace the supplied curtains as they are fire retardant.

All personal electrical equipment must be approved with electrical standards and be PAT tested. This can be arranged by calling extension 83999. Plug socket extension leads are not permitted as they pose a fire risk. Plugs must not be removed from hospital equipment.

The following items Are NOT permitted in bedrooms: cooking rings, toasters, oil and spirit heaters, candles and incense burners, plug socket extension leads etc. These are considered fire hazards.

Smoking and vaping is banned within all buildings, grounds and cars at St Richards Hospital. This includes all accommodation.

• Temporary tenant information leaflet Horton Court, Worthing

If you have your own television you must have your own television licence or you can be fined by the television licensing authority. You are required to have a valid TV licence if you watch TV live on any channel , pay TV or streaming service.

Satellite dishes are not permitted to be attached to the outside walls of this complex. They must be free standing.

Free WiFi is available in all areas. NHS WiFi which is an open network, no username or password required.

You are not permitted to install your own broadband or WiFi.

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