Human Factors in Healthcare by Prof. Rob Galloway

Time: 9:00 am - 5:00 pm

Venue: Chichester, Worthing, Haywards Heath and Brighton

Our interactive and engaging courses are led by Prof. Rob Galloway, Consultant in Emergency Medicine.

The course covers:

The principles of ‘human factors’ – why errors occur.
Human cognitive biases (e.g. in memory, reasoning, decision-making).
Practical skills/tools to improve individual/team performance and patient safety.

Human factors’ is the science of improving performance by understanding individual or team behaviour and cognitive biases. Only then can we redesign our clinical systems and environment to reflect this – thereby improving patient safety.

We often have to make difficult decisions in dynamic, intense, often unpredictable and challenging circumstances. Although our goal is to ensure patients always receive safe, effective, high-quality care, like all humans, healthcare staff are fallible and will make errors regardless of how experienced, committed and careful we are.

Learning from other safety-critical environments, we now understand that the design and complexity of the healthcare.