Consultant in Emergency Medicine, Prof. Rob Galloway’s leading workshop on improving performance by understanding individual or team behaviour and cognitive biases.
Please note: the course is available as a half-day or full-day training session for UHSussex staff only and bookable via IRIS.
External attendees can only book the full-day course, details are below.
Both courses have been written by Prof. Rob Galloway. The half-day course is delivered by trained staff across University Hospital Sussex and the full-day course delivered by Prof. Rob Galloway.
The course covers:
- The principles of ‘human factors’ – why errors occur.
- Human cognitive biases (e.g. in memory, reasoning, decision-making).
- Practical skills/tools to improve individual/team performance and patient safety.
Human factors’ is the science of improving performance by understanding individual or team behaviour and cognitive biases. Only then can we redesign our clinical systems and environment to reflect this – thereby improving patient safety
We often have to make difficult decisions in dynamic, intense, often unpredictable and challenging circumstances. Although our goal is to ensure patients always receive safe, effective, high-quality care, like all humans, healthcare staff are fallible and will make errors regardless of how experienced, committed and careful we are.
Learning from other safety-critical environments, we now understand that the design and complexity of the healthcare systems we work in all affect the likelihood that errors will occur and harm patients.
Our workshops engage and motivate participants to search for new ways of thinking and working.
Who is this course relevant for?
Everybody working in healthcare, both clinical and non-clinical.
Who has written the course?
The course has been written by Professor Robert Galloway MOStJ, MBBS, BSc, MFAEM, MRCP, FRCEM, PGcMedED, MAcMedED, Emergency Medicine Consultant, University Hospitals Sussex NHS Trust & Honorary Clinical Professor, Brighton and Sussex Medical School (BSMS).
Rob is a Consultant in Emergency Medicine and dual trained in Intensive Care Medicine.
His medical interests are in improving patient outcomes through changing ‘systems of care’ from use of human factors and new cognitive decision- making approaches to new approaches in patient pathways and staff welfare. His impact on changing NHS practices saw him awarded the HSJ’s Top Ten Wild Card Influencers in 2021.
Education is his passion; leading undergraduate Emergency Medicine at BSMS. He has also written and delivered courses on critical appraisal as well as patient safety. He has written numerous academic publications and two textbooks.
Dates:
Below are a list of full-day courses which are being delivered across Sussex. For half-day course dates, please see iris.
- Friday 27 September 2024 – Haywards Heath
- Friday 25 October 2024 – Brighton
- Friday 29 November 2024 – Chichester
- Monday 2 December 2024 – Worthing
- Monday 20 January 2025 –Haywards Heath
- Friday 28 February 2025 – Brighton
- Tuesday 4 March 2025 – Brighton
- Wednesday 5 March 2025 – Chichester
- Tuesday 22 April 2025 – Worthing
- Friday 23 May 2025 – Brighton
- Wednesday 25 June 2025 – Chichester
- Thursday 10 July 2025 – Worthing
The full day course will run from 9:30am to 4:45pm. Further details about the exact location of the course can be found on the Eventbrite page.
How to book
For UHSussex staff, please book using the iris links below:
For external attendees, please sign up through Eventbrite.
Contact:
Email us with any queries: [email protected]