Released 15 May 2023
We are a group of clinicians and academics involved in the research programme” Frequent users of the Emergency Department: Improving and standardizing services – a qualitative study”.
As part of this study, we want to describe and characterize existing services for frequent attenders of Emergency Departments in England. We will use routine NHS data to describe patterns and costs of frequent Urgency and Emergency Care use and perform a time series analysis of the impact of frequent user services and the COVID-19 pandemic on ED frequent attendance.
Therefore, as part of this project, we are submitting FOI requests as per the FOI Act 2000 to ask:
- What date (month and year) did the frequent attenders service start at Royal Sussex County Hospital?
- If there used to be one and it does not exist anymore, what date did it start and what date did it cease?
- Is the service run by the liaison team (or was if the service is now closed) or ED team? What professionals make (or made) part of the service team?
- What interventions are offered?
- January 2019
- Not applicable
- Our High Intensity User Team is currently led by an Emergency Medicine consultant. The Team includes representatives from the mental health, homeless services, drug and alcohol rehabilitation services, the Red cross and a band 7 nursing representative.
- The team looks to develop management plans for frequent attendees.