Released 22 May 2023
Request:
We are a group of clinicians and academics involved in the research programme” Frequent users of the Emergency Department: Improving and standardizing services – a qualitative study”.
As part of this study, we want to describe and characterize existing services for frequent attenders of Emergency Departments in England. We will use routine NHS data to describe patterns and costs of frequent Urgency and Emergency Care use and perform a time series analysis of the impact of frequent user services and the COVID-19 pandemic on ED frequent attendance.
Therefore, as part of this project, we are submitting FOI requests as per the FOI Act 2000 to ask:
- Does St Richard’s Hospital have a frequent attenders service? Or a case management meeting only?
- What date (month and year) did the frequent attenders service or case management meeting start at St Richard’s Hospital?
- If there used to be one and it does not exist anymore, what date did it start and what date did it cease?
- Is the service run by the liaison team (or was if the service is now closed) or by the ED team? What professionals make (or made) part of the service team/meeting?
Information disclosed:
St Richard’s Hospital does not currently have a frequent attenders service, nor has it had one in the past so these questions are not applicable to us.
Please note the Trust is currently working with the other partners within our local Integrated Care System to establish a frequent attendee service which will include Trust Hospitals.
Should you wish to obtain further information please contact the Integrated Care System directly. Details of how to submit an FOI request to the Integrated Care System is available on their website.