My Health and Care Record

My Health and Care Record

Put your health in your hands

My Health and Care Record securely stores information about your health, NHS treatment and care needs, online within the NHS Network. 

Signing up to My Health and Care Record is quick and easy.

Thousands of patients in the UK are already benefiting from the ability to manage and share their health information with clinicians, carers and family members.

Benefits of My Health and Care Record registration:

  • Puts you in control – My Health and Care Record is managed by you and your health and care organisations can add information to it.
  • Access anywhere, anytime – Access your My Health and Care Record with the NHS App on your smartphone, tablet or computer.
  • Optimises your care outcomes – Viewing – and sharing – upcoming and past appointments, care plans and information helps you to stay well and manage health conditions or treatment.

FAQs

What is My Health and Care Record?

My Health and Care Record is an NHS, online health resource that securely stores information about your health, NHS treatment and care needs online. It is powered by Patients Know Best, a technology platform which is hosted within the NHS network.

Who has built, and provides, My Health and Care Record?

The NHS has developed My Health and Care Record using the Patients Know Best platform to bring you a safe, private, and convenient way of seeing your health records.

Do I have to use My Health and Care Record

My Health and Care Record is completely optional but there are many benefits to patients having access to their own online personal health record and who want to share their information with their choice of clinicians, carers and family members.

How does sharing my clinical information work on My Health and Care Record?

Your My Health and Care Record puts you in control and gives you the ability to share selected information with family members/carers access so they can help you to look after your health.

How are people already using My Health and Care Record?

Once registered, all clinical correspondence, such as appointment letters, is sent through the service instead of the post. Also, users receive email alerts when new information has been added to their account such as appointments to their diary section, test results and messages from their clinical teams.

What’s needed to access My Health and Care Record?

You’ll need an Internet-enabled device to use My Health and Care Record such as a smartphone, tablet, PC or Mac. To register for My Health and Care Record you’ll need a personal email address.

Is my personal data held on My Health and Care Record safe and secure?

Yes, your data is hosted within the NHS network, so it’s just as secure as the information your healthcare providers already hold on you. Patient information is encrypted (or coded) so that only those people with consent to view your information can do so.

Who should I contact if I have any questions or get stuck?

If you have any questions about My Health and Care Record you can contact our appointments team at uhsussex.pkb.information@nhs.net

Need more information and guidance?

Visit the NHS website Patient Knows Best
View this short video for an overview of Patient Knows Best, the system that My Health and Care Record is based upon.