The team at Sussex Orthopaedic Treatment Centre (SOTC) at Princess Royal Hospital have been awarded Star of the Month for September for their exceptional demonstration of UHSussex values and commitment to providing the best care to patients.
The team were nominated by Cindy Cruzado, Theatre Practitioner, for ‘displaying remarkable dedication and resilience, consistently showing empathy towards patients and fostering a culture of inclusion and respect within their team and beyond’ – embodying the values of UHSussex.
Janice O’Brien, SOTC Theatre Manager said: “I think it’s truly marvellous that my team has received this fantastic recognition. Day in and day out, they prove their dedication to our patients by providing the very best care they can. I’m so proud that they have won this award, as I know it means a lot to them to have their efforts recognised on this scale.”
The SOTC provides planned surgery and rehabilitation and has a key role in how the NHS in Sussex is working to reduce the number of people waiting for care and help patients to get the operation or procedure they need as quickly as possible.
Earlier this year the centre was named as one of eight elective surgical hubs in the country to receive national recognition for the care it provides to patients.
Cindy said: “The team have an unwavering commitment to patient care. They have consistently shown empathy and understanding towards patients, ensuring their emotional wellbeing during what can be a distressing time. Their ability to effectively communicate with patients, their families, and other healthcare professionals has facilitated a smooth and efficient workflow, ultimately improving patient outcomes.
She noted how SOTC has fostered a culture of inclusion and respect within their team and beyond, actively encouraging and supporting diversity and recognizing the unique strengths and perspectives each team member brings.
Cindy added: “Their embodiment of the Trust’s values, their outstanding teamwork, and their commitment to providing a service that goes beyond expectations have made a significant difference to the lives of countless patients.”
UHSussex put the interests of our patients first and foremost using our values of compassion, communication, teamwork, respect, professionalism, and inclusion.
The team were presented with their certificate and gift card by Princess Royal Hospital Director of Nursing, Edmund Tabay, who praised the team for their incredible efforts.
If you know an individual, colleague, team or volunteer that has gone above and beyond why not nominate them for a Star of the Month award.