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We can help you
Find out about NHS Services.
Tell you who can support you to say thank you or to make a complaint.
We will try to make things better.
You can talk to us about anything to do with the NHS.
Keeping things private
We keep the things you tell us private.
We only talk to health workers if you want us to and think it will help.
If someone else is in danger we might not be able to keep things quiet. We will talk to you about this.
These are the ways to contact PALS
Face to face
Phone us on 01243 831822
E-mail us at: [email protected]
When is PALS open?
We are open 10am to 3pm Monday to Friday
Monday
10:00 am to 3:00 pm
Tuesday
10:00 am to 3:00 pm
Wednesday
10:00 am to 3:00 pm
Thursday
10:00 am to 3:00 pm
Friday
10:00 am to 3:00 pm
Saturday Closed
Sunday Closed
Phone
Leave a message on our answer phone when we are closed.
We will ring you back as soon as we can.
We are not open in the evening Saturdays and Sundays or on bank holidays.
This leaflet is intended for patients receiving care in St Richards and Southlands.
The information in this leaflet is for guidance purposes only and is in no way intended to replace professional clinical advice by a qualified practitioner.