Arrangements for your appointment
If you need a reasonable adjustment or are worried about whether a building you are due to visit is accessible, please contact the department directly. The contact details are in your appointment letter or you can use our service directory. You can also contact our Patient Advice and Liaison Service (PALS).
We would like everyone to be able to understand the information we provide. We offer a range of services to help patients get the most from their appointment or stay in hospital.
What we offer
- Information in a range of formats, including Braille, overseas languages, Easy Read, large print and audio
- Appointment letters in different languages
- Textphone and SMS text messaging using Relay UK
- Learning disabilities liaison team:
- Contact on 01273 664975 or email [email protected]
- Read guidance on the NHS website
- Hospital passports
- Patient advocates
- Sonido listening devices
- The Hospital Communication Book
- Deaf/blind (dual sensory) support
- Read more about our website accessibility.
Contact us
If your requirements are not being met, please let us know so we can fix this. Please contact your clinicians in the first instance, or contact our Equality, Diversity and Inclusion Team.
Equality, Diversity and Inclusion Team
[email protected]