Information for GPs and clinicians

NHS e-Referral Service (e-RS)

We ask for referrals to be sent via the NHS e-Referral Service (formerly Choose and Book) where possible.

Non ERS referrals

Royal Sussex County and Princess Royal Hospital

All Brighton and Princess Royal non ERS new referrals should be emailed to bsu-tr.outpatientbookings

Worthing, Southlands and St Richard’s Hospital

All Worthing, Southlands and St Richard’s non ERS new referrals should be emailed to uhsussex.ref-hubtempmailbox@nhs.net 

All other general correspondence and queries ie. under care already and non A&G should be emailed to uhsussex.outpatients.bookingcentre@nhs.net

Paper referrals

If it is not possible to use the NHS e-Referral Service, referrals should be sent to the below address.

Brighton and Princess Royal Hospital only

We will upload them to our internal electronic referral management system to ensure they are processed in a timely and efficient manner.

Referral letters must include:

• patient name, address, post code, date of birth, NHS number, local patient identifier
• patient contact number and/or email address
• GP name, medical practice code, organisation name and code, professional name
• the service to which the patient is being referred
• for inter provider transfers, also include the Referral to Treatment (RTT) status, clock start date, decision to refer date, referral reason

Advice and guidance for all sites

It is possible to request advice and guidance if you’re uncertain whether a patient should be referred or you’re unsure of the most appropriate service. Requests should be made via the NHS e-Referral service where possible and otherwise via the NHS Mail addresses found under non-urgent advice and guidance.

Further information

Our patient access policy outlines how we administer our elective services.

Urgent assessment – Acutely ill medical patients

• Contact the Professional Support Line on 0300 1303045.
  • Patients under 80: this will lead to a conference call with the duty acute medical consultant to determine whether admission is required.
  • Patients 80 and over: this will lead to a conference call with a member of the care of the elderly team to determine whether admission is required.
• Chest pain-presumed acute coronary syndrome (ACS) should be referred directly to A&E

Urgent advice

All clinical teams have senior on-call staff available for telephone advice to referring clinicians. Contact them via the switchboard.