Help and support

PALS

Coming to hospital can sometimes be difficult. Our patient advice and liaison service (PALS) is there to help you with any advice or support that you need whether you are a patient or a loved one.

We’re here to help: PALS easy read leaflet
NHS England – giving feedback or making a complaint about your healthcare easy read leaflet
Carer organisations offer information, advice and support on a range of matters, and act as the first point of contact for all carer services, including young carers;
- Carers Support West Sussex 0300 028 8888
- Carershub (Brighton & Hove) 01273 977000
- Carers Trust 0300 772 9600
Translation services
Patient Hub: how we communicate with you

View our Supporting our Patients and their Family and Friend Carers leaflet

Bereavement services

If your loved one has died at University Hospitals Sussex NHS Foundation Trust, the Bereavement Services team are here to help you. We can guide you through the necessary steps following your bereavement. We also work with clinical teams to ensure that all necessary steps are taken, and paperwork completed.

Outside of office times you can leave a message or contact us via email and we will get back to you as soon as we can. Our contact details can be found on our Bereavement services page.

Full information is available in the booklet ‘A practical guide for when someone dies’ which is available.

Support from other organisations may be helpful at this time. Below is a list of just some of these groups, some of which can also provide help before bereavement.