The NHS Leadership Academy divides the HANDS of leadership into the following principles:
- We collaborate, forming effective partnerships to achieve our common goals.
- We celebrate success and support our people to be the best they can be.
These principles are underpinned by the following qualities:
Authenticity
Authenticity: Inclusive leaders are humble and set aside their ego. They authentically establish trust in the face of opposing beliefs, values, or perspectives.
Emotional resilience
Emotional resilience: Inclusive leaders have the ability to remain composed in the face of adversity or any difficulty around differences.
- Reducing your own stress – NHS Leadership Academy
- Embracing change and uncertainty – NHS Leadership Academy
- Managing your time, energy, and resources – NHS Leadership Academy
- Motivating yourself and your team – NHS Leadership Academy
- Reduce the impact of stress on you and your team – NHS Leadership Academy
Inquisitiveness
Inquisitiveness: Inclusive leaders are open to differences, curiosity, and empathy.
Flexibility
Flexibility: Inclusive leaders can tolerate ambiguity and adapt to diverse needs.
- Tolerating Uncertainty – Hull University Teaching Hospitals NHS Trust – created by their Cancer Psychological Service, containing transferable skills and resources.
- Coaching others through change – NHS Leadership Academy
- Deep listening and holding space – NHS Leadership Academy
- Five principles of creating successful goals – NHS Leadership Academy – Part of the Mary Seacole programme, developed by NHS Leadership Academy.